LibertyTax

Every year, Americans are faced with the prospect of tax return preparation. Although many will try to go it alone, every year more turn to a tax consultant like Liberty Tax. Their goal is to provide the feeling of a personal tax consultant alongside the security, confidence, and protection that a large company can provide. Liberty Tax continues to firmly establish its growing presence and increasing market share in the personal income tax industry. There are over 4,300 Liberty Tax Service offices operating in the United States and Canada, where they operate as Liberty Tax Service Canada.

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Overall: 8.4

About LibertyTax

Every year, Americans are faced with the prospect of tax return preparation. Although many will try to go it alone, every year more turn to a tax consultant like Liberty Tax. Their goal is to provide the feeling of a personal tax consultant alongside the security, confidence, and protection that a large company can provide. Liberty Tax continues to firmly establish its growing presence and increasing market share in the personal income tax industry. There are over 4,300 Liberty Tax Service offices operating in the United States and Canada, where they operate as Liberty Tax Service Canada.

One of the things that makes Liberty Tax unique is how supportive they are of their franchisees. Their tax return preparation franchise has consistently been recognized as a leader among all franchises, not just personal income tax based businesses.

LibertyTax Offers

No matter you are simple returner, family, investor or small business owner, LibertyTax has offer for you.

BASIC

A simple tax situation, such as single or married with no dependents. Millions of taxpayers qualify.

$44.95 File Now You'll file your basic return if you have a simple tax situation. Millions of taxpayers qualify. Generally this includes:
  • Single or married
  • No children or dependents
  • Taxable income less than $100,000
  • Claiming the standard deduction
  • W2 wages, salaries, unemployment income, or taxable interest under $1,500
  • Taxable scholarships, fellowship grants, tips, or Alaska Permanent Fund dividends
  • Earned Income Credit

DELUXE

Lifestyles that are a bit more complicated. You know - kids, investments, child care, college, home ownership.

$44.95$64.95 File Now You'll pay this if your life is a bit more complicated. You know - kids, investments, child care, college, home ownership. Generally, this includes:
  • Children and other dependents
  • Investment or retirement income
  • Family size, child care and education tax breaks
  • Itemized deductions, such as real estate and property taxes, state income taxes, charitable donations, mortgage interest, and medical expenses
  • Tax credit for retirement savings
  • Deductions for educator expenses, alimony paid and IRAs

PREMIUM

Self-employed, such as a freelancer or contractor, or those who have other less common forms of income.

$44.95$89.95 File Now You'll pay this if you're self-employed, such as a freelancer or contractor, or have other less common forms of income. Generally, this includes:
  • Self-employment income and related business deductions
  • Taxable income over $100,000
  • Rental or Farming income
  • Partner or Shareholder income issued on Schedule K-1
  • Beneficiary income issued from an estate or trust on Schedule K-1
  • Unreported tips
  • All other less common income sources, credits and deductions

Supported Forms

Even though Liberty Tax does not offer all forms, they still offer more than most tax preparation companies. Here is the list of supported forms: EZ (1040EZ, ACA Forms, W-2, Earned Income Credit), Basic (EZ Forms, Form 1040, HSA Forms, MSA Deductions (Form 8853), Self-Employment Income & Business Expense Forms), Deluxe (Basic Forms, Sole Proprietor Income / Schedule C, Depreciation of Assisets (From 4562), Home Office (Form 8829)), Premium (Deluxe Forms, Schedule B, Schedule D, Income from Real Estate / Rental).

Customer Support

Probably the best thing at LibertyTax is how easy they are to get ahold of. They have a contact page full of specific phone numbers and email addresses for customers and potential customers to use. They also have an active Twitter account if people want to tweet their tax questions at them. We can boldly say that LibertyTax's customer support is best you can find online.

Conclusion

Liberty Tax Services has a lot of good things. Their website is secured with TRUSTe and GoDaddy, and also they follow tax prep industry standards and use encryptions and Secure Socket Layer Technology. Not only do they thrive when it comes to their consumer's security, but they make it convenient for customers by giving them the option to file taxes online or in person.

Liberty Tax Services has a lot of great features that any tax filer would be happy to take advantage of. They have a free filing option, contact information is very detailed and their audit assistance seems to be one of the better ones in the industry. What is bad about this company is that they don't offer free filings, which is common amongst competitors and their prices are all below average.