Freetax wants to change the way customers prepare their tax return. They offer free tax preparation because you need to keep more of your earned money. They do it simple, all you need to do is to answer questions about your life and they will handle all of the calculations. They are simply free, no need to upgrade no matter what your tax situations may be, no hidden fees and no tricks. You worked hard for your money and you shouldn't have to pay to get that back. Enjoy fast, free and uncluttered tax preparation through an up-to-date system, because you deserve it! Their service is free to try, free to prepare, free to print and free to e-file (both your federal and state income tax return).
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There is no list of supported forms on their site.
There are no much options for customers here, online Support will be available Monday through Friday 9:00 am-5:00 pm EST. We couldn't find any other type of support, so you will need to stick with this.
Here is what they say: „Charges don't exist here at DIY Tax. Everything is complimentary. You won't be charged for anything when you use DIY Tax to file your taxes online. In fact, we don't even have prices in our system.
You will not be forced to upgrade no matter what your tax situation may be. No hidden fees. No tricks. We're simply free. We believe you've worked hard for your money, you shouldn't have to pay to get that back. You can and should enjoy fast, free, uncluttered tax preparation through an up-to-date system, you deserve it!“
When it is free it is not always the best, support is not that good and filling options is not easy and very helpful.