eSmart Tax

eSmart Tax is the online tax preparation division of the Liberty Tax Service family. Like Liberty Tax Service, they offer accurate tax preparation, exceptional customer service, and high standards of professionalism for all of our customers.

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Overall: 6.8

About eSmart Tax

eSmart Tax is the online tax preparation division of the Liberty Tax Service family. Like Liberty Tax Service, they offer accurate tax preparation, exceptional customer service, and high standards of professionalism for all of our customers.

They make taxes easy so you can get your tax refund fast. eSmart Tax is the best place to file taxes online and receive full support and audit coverage all year around. No matter where you are in the tax filing process, eSmart Tax will handle your tax needs. File your taxes online, get free support tools, and rest assured that you’ll get accurate tax preparation. They guarantee that you’ll have a great tax filing experience.

eSmart Tax Offers

Basic

A simple tax situation, such as single or married with no dependents. Millions of taxpayers qualify.

$44.95 Best for Families File Now You'll file your return for free if you have a simple tax situation. Millions of taxpayers qualify for a free return. Generally this includes:
  • Single or married
  • No children or dependents
  • Taxable income less than $100,000
  • Claiming the standard deduction
  • W2 wages, salaries, unemployment income, or taxable interest under $1,500
  • Taxable scholarships, fellowship grants, tips, or Alaska Permanent Fund dividends
  • Earned Income Credit

Deluxe

Lifestyles that are a bit more complicated. You know - kids, investments, child care, college, home ownership.

$44.95$64.95 Best for Investors File Now You'll pay this if your life is a bit more complicated. You know - kids, investments, child care, college, home ownership. Generally, this includes:
  • Children and other dependents
  • Investment or retirement income
  • Family size, child care and education tax breaks
  • Itemized deductions, such as real estate and property taxes, state income taxes, charitable donations, mortgage interest, and medical expenses
  • Tax credit for retirement savings
  • Deductions for educator expenses, alimony paid and IRAs

Premium

Self-employed, such as a freelancer or contractor, or those who have other less common forms of income.

$44.95$89.95 Best for Small-Business Owners File Now You'll pay this if you're self-employed, such as a freelancer or contractor, or have other less common forms of income. Generally, this includes:
  • Self-employment income and related business deductions
  • Taxable income over $100,000
  • Rental or Farming income
  • Partner or Shareholder income issued on Schedule K-1
  • Beneficiary income issued from an estate or trust on Schedule K-1
  • Unreported tips
  • All other less common income sources, credits and deductions

Supported Forms

At eSmartTax you can found 11 different tax filling forms. Even though they don't have as much forms as some other companies, you can found everything you need to do your job right. Also, the company promises 100% accuracy and is willing to go out of their way for customer satisfaction. The best thing about eSmart Tax's guarantee is that they promise the biggest refund in comparison to other companies, or else they will "eat the tax preparation fees."

Customer Support

When it comes to support, you can contact them via email, live chat or social media, but not via phone. All of these things are extremely handy and useful, and those with simple to relatively complicated tax issues will find that they can enjoy a much simpler experience than they might have had in the past with tax prep software.

Conclusion

What can be considered as problem is that eSmart, like many other web-based tax prep programs, have gaps in its overall design. Most of these are related to complex tax issues, and that is probably the reason for their absence. But after all, not everyone is going to require the use of IRA tools, ets.

Useful thing for those with complex tax issues is ability to import previous years of data, because the software does recognize all of the forms and supports them as the returns are generated. What this means? You can use costlier tax filling from previous year as a sort of template for easier and more affordable packages.

In general, eSmart is solid choice because some users might find that eSmart fits their needs while others might not. Also, they can improve pricing and include other important features, and make user experience more pleasant.